We have just recently bought a new 2020 Swift Challenger after trading in our previous Swift Sprite. There are a lot of common issues with this system, including: Most of the issues people have had with Swift Command that have been discussed in forums and online, interestingly, have been dealt with easily. By Member. To comply with new GDPR rules, we are asking all our members to agree to our new T&Cs and … Started Tuesday at 11:34, Copyright Alphaquad Ltd CaravanHelper.co.uk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to amazon(.com, .co.uk, .ca etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. They are provided for your convenience only. Its disgusting for a brand leader to create such a junk design - unbelievable! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-banner-1','ezslot_7',118,'0','0']));However, not everyone has had a completely flawless, perfect experience when using Swift Command. A bigger issue is if this is a design problem then it's going to show up first on high usage vans. Must say that the adhesives they are to use are good, however, what's the first thing to do to ensure a good bond, yes, make sure the area to be bonded is scrupulously clean, can this be correctly achieved in the area that would have been subject to water and road spray over the time it has been flapping about lose, but unnoticed, I wonder ? Is this a genuine letter? I am taking the caravan to the dealer on Wednesday so that they can have a look at it. Today was my first chance. Its disgusting for a brand leader to create such a junk design - unbelievable! Hi, If you do decide to repair your van yourself it might be worth buying the STR 360 adhesive that Swift recommends to used for the repairs in the PDF that was posted on here, I've also attached that PDF Common sense isn't a gift, it's a punishment because you have to deal with everyone who doesn't have it. It offers you a full range of features, including: eval(ez_write_tag([[300,250],'caravanhelper_co_uk-box-4','ezslot_1',117,'0','0']));The updated version features a 7-inch smart touchscreen LCD control panel with enhanced functionality. 2017 SWIFT Challenger4S0 At T3F 2017 0909035 We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. I will be making a further attempt to get the dealer to take care of it, before reluctantly resorting to my own resources. A place for all those united in their love of caravanning, motorhomes, holiday homes and touring in general, to share their experiences, meet new friends and find out a world of information on how to enjoy their touring lifestyle. Received my recall letter this morning, (2017 Sprite Major). I recently purchase a 2014 Swift Celebration 584 and have had nothing but problems. The reference to using the steadies to jack the floor up or down to align it to the side rail should ring alarm bells, not for this process exactly, but when combined with the snapped screws, ( which I presume have been snapped by a shearing force ), and those that have become loose, does this suggest that mounting the steadies in this way, on the floor, even if used correctly, as many on here do,  is causing this problem, or could it be that the design of this area is not up to scratch ? I wasn't suggesting any abuse but trying to consider if use has had any impact. Don't take my word for it but, I think your s is fine. Started Thursday at 11:04, By If there is a problem they said they will arrange transport  where it needs to go to. Both caravan have LED road lights. Please checkwhich area you are in, and choose a week commencingdatethatwill suityou (you can choose morethan one date) and please e-mail FBE(@swiftleisure.co.ukwith this information, the reference number at the top of this letter and the location of your caravan. Of course no phone number for me to call so expect itll be days if they even reply to my email. Tinwheeler replied on 07/03/2017 22:43. This is why I intend to add a plate under the steady bridging to the side wall. Swift command problems Rab replied on 23/01/2018 19:18. That said it's knocked my confidence in the overall build quality of this construction type, especially given the repair appears to come down to simply using more glue and screws. Our 50th Year This year’s rally programme is now complete with 67 rallies planned, mostly in the UK, and 4 Continental Rallies. No reply. Just been and had a look under my van. A Swift Dealer picked it up whilst making an unrelated repair in September 2019 - apparently if you know what you're looking for you'd spot it when towing. One piece of technology that has attracted many to the brand in recent years is the Swift Command system all modern models are installed with.eval(ez_write_tag([[580,400],'caravanhelper_co_uk-medrectangle-3','ezslot_2',125,'0','0'])); As all Swift caravan enthusiasts will know, Swift Command gives owners an easy way to maintain, track and operate the onboard systems, freeing up your time so you don’t have to worry about the more mundane things about touring.eval(ez_write_tag([[580,400],'caravanhelper_co_uk-medrectangle-4','ezslot_3',116,'0','0'])); This ingenious system is operated and managed on Swift’s behalf by Sargent Electrical Services. Caravan Chat This is where to post your more serious general questions and discuss caravan related topics not covered by other sub-forums. Quote; Report; Like; how are the members coping with the swift command in their caravans and is the smartphone app working for you. It is due for 4th service at the beginning of Feb. A slightly hostile atmosphere is not a great start to the inspection visit. Dealer claiming for a new back panel and a week to fit so a 3k to 5k job. Benny65, I have sent Swift two emails from their website. It's not about naming and shaming. It's not had it easy behind the car as I don't hang about. Cmac. It is immaculate inside and out. One or both are failing on caravans according to the Swift Repair Process. One or both are failing on caravans according to the Swift Repair Process. Practical Caravan is part of Future plc, an international media group and leading digital publisher. Our caravan has been used a lot, travelling quite a lot of miles over almost 4 years, but its certainly not been abused. Please see attached map. Raymond, We have a Swift caravan from the UK. Caravan and Camping Forum is FREE to use. Regardless of repairs which are just that  ( repairs to restore it to intended factory build spec) the design is inadequate, and further failures are quite possible in my opinion. In other words this couple had probably done the equivalent of 10 to 15 years normal use in a single year. The Basecamp, said Swift was the perfect compact caravan for sporty outdoors types. We are therefore launching a safety recall and would like to arrange for an Approved Engineer to visit your caravan to carry out a series of checks. Once the Approved Engineer has completed the inspection, they will advise you the outcome and whether or not further action is necessary. I wont name and shame the dealer. Any advertising should not be put on the forum without contacting Admin if so it may be removed & member can be … Yesterday I faxed the HP company with a 3 page letter of what we'd been through and also faxed a copy to Swift, Caravan Hospital and took a copy down to Barry Caravans where we bought the vehicle from. All the links provided are to other websites which you may find interesting. I've checked our 2016 Challenger today again (in better day light than yesterday). I suspect the corner steady on this design is applying too much pressure under the floor for the poor joint (body side to floor) as well as the screws in the bulkhead fasteners. Raymond, We have a Swift caravan from the UK. Hi, If you do decide to repair your van yourself it might be worth buying the STR 360 adhesive that Swift recommends to used for the repairs in the PDF that was posted on here, I've also attached that PDF, The glue, https://www.sunshinesolar.co.uk/Item/BOS360, https://www.swift-Talk.co.uk/forum/download/forum_file/295749/Swift - repair front bottom end.pdf. Just read through the PDF, makes interesting reading, especially the reference to finding snapped screws on a van a couple of years old. Oh! You can post now and register later. (After June 9th). Most of the issues people have had with Swift Command that have been discussed in forums and online, interestingly, have been dealt with easily. The Cottingham … This is ideal for my husband and I (and our large standard poodle). So, before you listen to all the horror stories, look a little deeper and you will see that the Swift Command is worth investing in and using. Tinwheeler. If you looked at just forums to find out more about Swift Command and whether it was worth it or not, you may be put off in the first few entries. Clear editor. Powered by Invision Community, Towing with a plug-in hybrid to quiet sites....hence the electric motors :-), https://www.sunshinesolar.co.uk/Item/BOS360, Common EHU ratings, and a gadget question. Swift Caravan & Motorhome forums - hosted by the Swift Owners Club. The check should take around 15-30 minutes to complete.   Your link has been automatically embedded. Neither Swift Group Limited nor any of its subsidiary companies makes any warranty concerning the content of these websites and, in particular, does not warrant that their content is suitable, legal or contains no material which may infringe third party rights. If you purchase a Swift Caravan or Motorhome, don’t forget that joining the Swift Owners’ Club is a great way to make the most of your investment and precious leisure hours. Started 13 hours ago, By -- Edited by Webmaster on Monday 30th of July 2012 10:05:35 PM _____ Express your views and let off steam about general caravanning issues. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-large-leaderboard-2','ezslot_10',119,'0','0']));There are also some problems where the app or the system itself needs to be rebooted or corrected and they can help with this remotely. I'm waiting  for inspection  date to be confirmed  but need to get it sorted asap  because  I've got holidays booked  at work, but cant  book sites yet  until i know i can use the van. For caravans, you also get the benefit of integrated FM and DAB radio and control over the sound settings. I will repair and strengthen it myself. I agree with you that there is a design error underlying this. I am having problems with my BBQ and my stove. Start new topics, discuss, talk, chat, joke with other campers. We willthen come back to you within 7-10 days to make the necessary arrangements. L. Fixed bed mattress. Swift said the van was not safe to be towed - as a result van was off the road for 10 weeks whilst the warranty repairs were agreed, parts arrived and the 8 hours workshop work to rectify was undertaken. I can see no other possible cause for screws to come loose / snap in this area other than the floor area flexing up and down by  a combination upward pressure from the jacks and downward pressure from floor and seating traffic above. ... Caravan Discussions. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. 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